Frequently Asked Questions
Where are your products made?
Our furniture is carefully produced in our workshop in Türkiye. We focus on functional, timeless furniture for music lovers, including record player stands, vinyl storage furniture, turntable stands, and piano furniture.
Do you ship internationally?
Yes. We ship our products directly from Türkiye to customers worldwide.
Are customs duties and import charges included?
Yes. For destinations where we offer duties-paid delivery, applicable customs duties and import charges are included in the order price. You will not be asked to pay unexpected import charges upon delivery.
How long does shipping take?
Estimated delivery times vary depending on the destination and the product ordered. Please check the product page and our Shipping & Delivery page for current processing and delivery estimates.
Are your products made to order?
Many of our furniture pieces are made to order. This allows us to offer different sizes, finishes, and configurations depending on the product.
Can I request a custom size?
Depending on the product, custom dimensions may be possible. Please contact us before ordering with the dimensions you need, and we will let you know whether we can produce it.
Can I choose a different color or finish?
Many products are available in multiple colors or wood finishes. Available options are shown on each product page. If you need a finish that is not listed, please contact us before ordering.
Will the wood look exactly like the photos?
Natural wood can have variations in grain, texture, knots, and color. These natural differences make each piece unique. Screen settings and lighting may also cause slight differences in how colors appear.
Does the furniture require assembly?
Assembly requirements vary by product. Some pieces may require simple assembly, such as attaching the legs or connecting furniture components. When assembly is required, the necessary information will be provided with the product.
How is my furniture packaged?
Each order is carefully packed to help protect the furniture throughout international transportation.
What should I do if my order arrives damaged?
Please inspect your order when it arrives. If the product or package has been damaged during transportation, contact us as soon as possible.
Please include clear photos of:
* The product
* The damaged area
* The outer packaging
* The shipping label
This information helps us evaluate the issue and provide the appropriate solution.
Can I return my order?
Return eligibility depends on the type of product and whether it was customized. Please review our Returns & Refunds page for complete information before placing your order.
Can I cancel or change my order?
Please contact us as soon as possible if you need to change or cancel an order. Because many products